Support
Something broken, confusing, or just want to say hi? Write to us and a human will answer.
Frequently asked questions
How do I contact support?
Email us at hola@jfdelarosa.dev. Please include your device model, iOS version and the game name; a screenshot helps.
How do I request deletion of my data?
Games store progress only on your device, so deleting the app removes it. For anonymous analytics tied to your device, email us and we will help. See the game's privacy policy for details.
Boink
How do I reset my best score?
Your best score and level are stored only on your device. The simplest way to reset them is to delete Boink and reinstall it. There is no account, so nothing is kept on our servers.
Why do I see an ad?
Boink is free. When a game ends you can optionally watch one rewarded video ad to continue once per game. There are no interstitials and ads never appear between levels. You can always skip it and restart instead.
The ad finished but I did not get to continue.
The reward is granted only if the ad plays to the end. Closing it early gives no reward. If it did play fully and nothing happened, force-quit the app and try again, then email us with your device and iOS version.
How do I stop ad tracking?
Go to iOS Settings > Privacy & Security > Tracking and switch off Boink, or turn off "Allow Apps to Request to Track". You can also turn off personalized ads in Settings > Privacy & Security > Apple Advertising.
Does Boink work offline?
Yes. The game is fully playable offline. An internet connection is only needed for the optional rewarded ad and for sending anonymous crash and analytics data.